top of page


By using or shopping from this Web site, you agree to be bound by its terms of use and shall comply thereof. 

Refund Policy

Due to the personal nature of our products we do not do returns, refunds, or exchanges of any kind. We do not have to provide a refund if you have changed your mind about a particular purchase. If there was an error in your online order you have 30 DAYS from the day you received your purchase to contact Soap and Sensibility regarding your order’s error. Any missing or damaged products WILL NOT be replaced and or credited after the 30 days have expired.  Proof of purchase is REQUIRED for all orders regarding Customer Service attention. Soap and Sensibility is not responsible for products affected by weather climate and damaged products will not be replaced by Soap and Sensibility.

Risk of Loss

All items purchased from our website are carried out through a shipment company. The risk of loss and title for such items pass to you upon our delivery to the carrier.

Pricing & Product Description

The List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. In cases of mispriced products on our online store, the item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

We do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered in our website is not as described, your sole remedy is to return it in unused condition.


Fraudulent activities are highly monitored in our site and if fraud is detected shall resort all remedies available to us, and you shall be responsible for all costs and legal fees arising from these fraudulent activities.

bottom of page